🔐 Compliance & Data Security for Finance
- Adhere to standards like FINRA, SEC, GLBA, and SOX
- Role-based access controls and multi-factor authentication (MFA)
- Data loss prevention (DLP), breach detection, and recovery
🧩 Financial Software & Platform Support
- Support for platforms like QuickBooks, Xero, Sage, Bloomberg Terminal, Lacerte, Drake, and more
- Performance tuning and user support
- Power BI reports real-time
🔄 Onsite & Remote Support
- SLA-backed response times for time-sensitive operations
- Remote support for mobile CPAs, tax consultants, and hybrid staff
- Emergency onsite visits for outages, hardware, or cybersecurity incidents
☁️ Cloud Access & Secure File Sharing
- Setup of Microsoft 365, SharePoint, and OneDrive for document control
- Secure client portals and file exchange (Citrix ShareFile, Dropbox Business, etc.)
- Collaboration tools like Microsoft Teams and Zoom with compliance controls
🖥️ Device & Endpoint Management
- Endpoint security for all firm-issued desktops, laptops, and tablets
- Patch management, antivirus, and system health monitoring
- Device provisioning, remote wipe, and access revocation
- Support for scanners, printers, and secure file storage devices
🗂️ Document Backup & Business Continuity
- Automated, encrypted backups with compliance retention periods
- Support for audit-readiness and compliance reviews
- Version control for client files, reports, and audit documentation