🛡️ HIPAA Compliance & Patient Data Protection
- Ensure full compliance with HIPAA, HITECH, and local healthcare privacy laws
- Protect patient records with end-to-end encryption and audit trails
- Implement access control and multi-factor authentication
💼 EMR/EHR System Support
- Full support for platforms like eClinicalWorks, Athenahealth, Epic, Kareo, Allscripts, and others
- Integration with lab systems, billing, imaging, and scheduling platforms
- Data migration, cloud hosting, and user training
- Speed optimization and downtime prevention
🔄 Onsite & Remote Support
- SLA-based service for uninterrupted clinical operations
- Specialized support for telehealth and hybrid care teams
- Emergency onsite visits for hardware, network, or power issues
- After-hours support for clinicians
☁️ Cloud Access & Telehealth Enablement
- Secure Remote Access Setup
- Microsoft 365 Integration
- Cloud File Storage & Document Management
🖥️ Medical Device & Workstation Management
- Laptop Imaging and decommissioning process
- Device Monitoring & Maintenance
- Four single-use guest passes per Patch Management & Updates
🗂️ Medical Records Management & Backup
- Version Control & Audit Trails
- Automated Daily Backups
- Compliance-Focused Storage